FAQ & Course Policy

General Inquiry

You can book up to five days in advance. For e.g. you can book for Friday on Sunday.

Online and phone booking opens at 8am throughout the season.

1. Online - www.donvalleygolf.com     2. Call the pro shop (416-392-2465 ext. 4) to book.    Due to the extremely high demand, it is best to book online.

Yes. You will be grouped with a twosome or threesome.

If you’ve booked online, you can also cancel online following these steps:     1. sign into the Tee-On system     2. click on 'edit a tee time'     3. select the booking you want to edit     4. click on delete edit or move     5. make the changes to your booking Or you can call the pro shop (416-392-2465 ext. 4) to cancel.

No. Power carts are on a first-come, first-serve basis. If you have a tee time reservation between 10:30am and 2pm, there is a chance that power carts will not be available right away.

You can wear casual clothing or athletic wear if you do not have golf attires. Running shoes are ok. Please do not wear shoes with cleats as they will damage the course.

Please read our rain check policy under the Course Policy.

Please read our late arrival policy under the Course Policy.

No caddy or spectators allowed on the golf course during regular daily play. Any Junior Golfer bookings between the ages of 7 and 10 must be accompanied by a paying adult (18 and older) on 1 on 1 bases.

The driving range is only used for lessons. Not open to public for practice.

We do not accept tournaments.

About Lessons

We can provide the clubs for you at no charge.

You can wear casual or athletic clothing. If you do not have golf shoes, running shoes are perfectly fine. The shoes with cleats are not allowed as it will damage the green.

You pay the instructor directly. Any method of payment is accepted. Cash, cheque, debit/credit or e-transfer.

Please check-in at the pro shop if it is your first time having a lesson/clinic. Your instructor will let you know where to meet for the future lessons. Pro shop is located on the lower level of the building.

Most lessons are done on the driving range. The driving range is located beside the first hole tee box. Once you arrive, walk past the clubhouse and the golf carts and you will see a tall green fence to your left-hand side below the hill. The short game lessons are done on the chipping & putting green, which is an area right in front of the main entrance to the clubhouse. If you are not sure where to go, you can always ask one of our pro shop staff and we will be happy to point you in the right direction. Pro shop is located on the lower level of the building.

No. Due to the limited space on the driving range, we are not able to have students practice on their own after the lesson.

Course Policy

1. Rain Check

As required, rain checks will be made available if any of the following conditions occur : • The course closes • There is thunder and lightning Type of Rain Check : 18-hole rain check for players who have played 9 holes or less (Must have purchased an 18-hole green fee ticket) RAIN CHECKS WILL NOT BE ISSUED IF.. • It is raining when players purchase their tickets and commence their round. • If a player has teed off on the 10th hole • For 9 hole & Twilight green fee tickets • The "No Rain Check" sign is present on the counter. Rain Checks are only valid in the year it is issued.

2. Late Arrival

If none of your group has checked in 5 minutes prior to the tee time, your spots will be given away to those on the waitlist. If your group arrives and one or two of your members are going to be late, your group has the following options available. If you would like the late party(s) to join you on the course you must : Pre-purchase the ticket(s) for the person(s) that is late and leave them at the Pro Shop for pick up with the late party's name attached. There will be no refund should the late party not show up. Contact the late party(s) and advise them to "check in" at the Pro Shop to pick up their ticket at which time the Pro Shop will make arrangements for Player’s Assistant to transport them to your group on the course. If your group opts not to purchase your late player(s) ticket(s) the Pro Shop will fill the void(s) of the late player(s) with people from the waiting list. If your group opts to wait until your late player(s) arrive, your group will be put on the "waiting list" and allowed to play if and when a time becomes available.

3. Power Cart

For security purposes, a current signed credit card deposit is required at time of rental or a cash deposit of $1,500. These are returned after the cart has been checked for potential damage and the key has been returned to the Pro Shop. Please note that anyone under the age of 19 is not permitted to rent or operate power carts. For your safety, please keep power carts away from all trees and shrubs. For the protection of the greens and tee boxes, please keep power carts on cart paths.

4. Caddie

Any Junior Golfer bookings between the ages of 7 and 10 must be accompanied by a paying adult (18 and older) on 1 on 1 bases. No caddy or spectators allowed on the golf course during regular daily play. Each player must have a bag and minimum of 7 clubs(half set) to play.

5. Alcohol

ABSOLUTELY NO PERSONAL ALCOHOLIC BEVERAGES allowed on the course. All violators of such rule will be asked to leave and/or be escorted off the premises. All players being asked to leave will forfeit their green fees and no reimbursement will be available.

6. Proof of Age

The City of Toronto is pleased to offer discounted green fee rates to Senior and Junior Golfers. • SENIORS ARE 60 YEARS OF AGE AND OLDER • JUNIORS ARE 18 YEARS OF AGE AND YOUNGER Please have your proof of age ready when purchasing green fee tickets and take advantage of these discounted rates.